![]() Repair fees might apply for out-of-warranty printers. If you completed all the preceding steps and your product still has an issue, service the product.Ĭontacting HP for service in all countries/regions except Asia Pacific.įirst, go to Check your product warranty to check your printer warranty status, and then go to Contact HP Support to find an authorized service dealer or to schedule a repair. What are the toner levels? If the toner is low replace it. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation. Make sure the printer is connected directly to a wall outlet. Open and close the lid 5 times quickly to see if it prints a Self Test Report. I would try a test page to see if that prints slow. It sounds you're experiencing a hardware issue.
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